Shipping policy

Order Tracking

Once your order has been shipped, you'll receive a tracking number via email. Tracking information may take 24–72 hours to become active.

Incorrect Address

Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Delayed Packages

If your package is significantly delayed or appears lost, please contact us. We'll work with the shipping carrier to resolve the issue as quickly as possible.

Damaged or Missing Items

If your order arrives damaged or with missing items, please contact us within 7 days of delivery. Include your order number and clear photos so we can assist you promptly.

Contact Us

If you have any questions about your order or our shipping policy, please contact our customer support team. We're happy to help and aim to respond within 24–48 business hours.